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Fire Source Media

Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to firesourcemedia.com, and Fire Source Media and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Fire Source Media include firesourcemedia.com and Fire Source Media. The Fire Source Media website is a business site. By using the Fire Source Media website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Fire Source Media may collect personally identifiable information, such as your:

 – First and Last Name

 – Mailing Address

 – E-mail Address

 – Phone Number

Fire Source Media may also collect anonymous demographic information, which is not unique to you, such as your:

 – Age

 – Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Fire Source Media collects and uses your personal information to operate and deliver the services you have requested.

Fire Source Media may also use your personally identifiable information to inform you of other products or services available from Fire Source Media and its affiliates.

Sharing Information with Third Parties

Fire Source Media does not sell, rent or lease its customer lists to third parties.

Fire Source Media may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fire Source Media, and they are required to maintain the confidentiality of your information.

Fire Source Media may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Fire Source Media or the site; (b) protect and defend the rights or property of Fire Source Media; and/or (c) act under exigent circumstances to protect the personal safety of users of Fire Source Media, or the public.

Tracking User Behavior

Fire Source Media may keep track of the websites and pages our users visit within Fire Source Media, in order to determine what Fire Source Media services are the most popular. This data is used to deliver customized content and advertising within Fire Source Media to customers whose behavior indicates that they are interested in a particular subject area.

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Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Fire Source Media. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Fire Source Media website.

Use of Cookies

The Fire Source Media website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Fire Source Media pages, or register with Fire Source Media site or services, a cookie helps Fire Source Media to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Fire Source Media website, the information you previously provided can be retrieved, so you can easily use the Fire Source Media features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fire Source Media services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Fire Source Media secures your personal information from unauthorized access, use, or disclosure. Fire Source Media uses the following methods for this purpose:

 – SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Fire Source Media does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Fire Source Media may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Fire Source Media, you may opt out of such communications by clicking on the UNSUBSCRIBE button..

Changes to this Statement

Fire Source Media reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Fire Source Media welcomes your questions or comments regarding this Statement of Privacy. If you believe that Fire Source Media has not adhered to this Statement, please contact Fire Source Media at:

Fire Source Media
510 Austin Ave Suite 25520
Waco, Texas 76701
info@firesourcemedia.com
(844) 777-1204

Effective as of December 28, 2022

Privacy Notice for Purchases and Our Services

This section applies in addition to the policy above and controls where they differ. Last updated October 17, 2026.

Who we are

This website and our services are operated by Fire Source Media, LLC ("Fire Source Media", "we", "us"). Fire Source Media, LLC is the data controller for the personal data described here, meaning we decide how and why it is processed.

Personal data we collect and why

  • Contact and business details (name, email, phone, business name, website address, industry, project notes) — to answer inquiries, set up your order and deliver your website and monthly plan. Legal basis: performance of a contract or steps before entering one.
  • Messages and support requests — to provide customer support. Legal basis: contract and our legitimate interest in helping customers.
  • Order and subscription records (package, plan, order status, transaction references) — to fulfil orders, keep accounting records and meet legal obligations. Legal basis: contract and legal obligation.
  • Usage and device data (pages visited, IP address, browser and device identifiers, cookies) — to secure the site, prevent fraud and understand how the site is used. Legal basis: legitimate interests, or consent where the law requires it.
  • Marketing preferences — to send updates you have asked for. Legal basis: consent, which you can withdraw at any time.

We do not receive or store your full card details. Payment information is collected directly by our payment provider.

Who we share data with

  • Stripe, our payment processor, which handles card payments, subscription billing, invoicing and fraud prevention. Stripe processes your payment data under its own privacy policy.
  • Service providers who help us run the site and services, such as hosting, database, analytics, email and support tools.
  • Professional advisers such as lawyers and accountants.
  • Authorities, regulators or courts where required by law.

How long we keep data

We keep inquiry data for up to 2 years after our last contact, customer and order records for as long as you are a customer and for up to 7 years afterwards for tax and accounting purposes, and usage data for up to 26 months. When data is no longer needed, we delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to receive a copy of it, and to withdraw consent. You may also complain to your local data protection authority. To make a request, contact us through our contact page; we respond within the time required by law.

Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit (SSL), access controls and limiting access to staff who need it.

Cookies

We use essential cookies needed for the site and checkout to work, and analytics cookies to understand site usage. You can block or delete cookies in your browser settings; blocking essential cookies may stop parts of the site, such as checkout, from working.

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