Terms of Service

1. Who you are contracting with

These terms are an agreement between you and Fire Source Media, LLC ("Fire Source Media", "we", "us"). By visiting this website, placing an order, or continuing to use our services, you agree to these terms. If you buy on behalf of a business, you confirm you have authority to bind it; if you buy as an individual, you confirm you are of legal age.

2. Our services

We sell one-time website builds (such as Starter AI, Growth AI and Pro AI) and monthly plans (Essential, Management, Growth and Dominance) covering hosting, website management and SEO/AEO work, as described on our pricing pages at the time of purchase. Some website builds require a minimum monthly plan, shown before checkout. Custom work is quoted separately.

3. Orders and payments

Payments are processed securely by our payment processor, Stripe. By paying, you authorise us to charge your payment method for the one-time build and, for monthly plans, each billing period. Prices are in US dollars and applicable taxes are shown at checkout.

Monthly plans renew each billing period until cancelled. When you cancel, your plan stays active until the end of the period you have already paid for. See our Refund Policy.

4. Your responsibilities

You agree to provide accurate business information and content, keep it up to date, and keep any account access confidential. You are responsible for content you supply and confirm you have the rights to it.

5. Acceptable use

You must not use our website or services: for anything unlawful; for fraud, spam or deceptive practices; to infringe anyone's intellectual property; or to interfere with security, including uploading malware, probing for vulnerabilities or scraping. We do not provide services to the restricted industries listed during checkout.

6. Intellectual property

We keep ownership of our website, software, tools, templates, documentation and branding. You keep ownership of the content you provide. You grant us a limited licence to host and process your content only to provide the services.

7. Service level and results

We work to keep websites available and secure, but we do not guarantee uninterrupted or error-free operation. SEO/AEO results depend on factors outside our control; we do not guarantee rankings, traffic, leads or inclusion in AI answers. To the fullest extent permitted by law, we disclaim implied warranties, including merchantability and fitness for a particular purpose.

8. Suspension and termination

We may suspend or end access to our services for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When services end, we will give you a reasonable opportunity to request a copy of your content before it is deleted, unless the law or a security risk prevents it.

9. Limitation of liability

To the extent permitted by law, our total liability is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses such as lost profits, data or goodwill. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

10. General

These terms are governed by the laws of the State of Texas, USA, and disputes will be handled by the courts located in Texas. We are not responsible for delays caused by events beyond our reasonable control. You may not transfer this agreement without our consent. We may update these terms; the date above shows the latest version. Questions? Reach us through our contact page.